PRIVACY POLICY

This Privacy Policy describes how benfica.avigrill.com (the "Site" or "we") collects, uses, and discloses your
Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the
information necessary to process your purchases. We may also collect additional information if you contact us
for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual
(including the information below) as "Personal Information". See the list below for more information about what
personal information we collect and why.
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information,
which sites or products you view, search terms, and how you interact with the site.
Purpose of collection: to load the Site accurately and to perform analytics on Site usage in order to optimize our
Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web
beacons, tags or pixels.
Disclosure for business purposes: shared with our processor Loja do Dia, Facebook and Google.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information
(including credit or debit card numbers, MBWay, MULTIBANCO), email address and
phone number.
Purpose of collection: to provide products or services to fulfil our contract, process your payment information,
arrange delivery, and provide invoices and/or order confirmations, communicate with you, screen
our orders for potential risk or fraud, and when in line with the preferences you
have shared with us, provide you with information or advertising related to our products or services.
Source of collection: collected from you.
Disclosure for business purposes: shared with our processor LOJADODIA, Facebook, Google, Stripe,
IFTHENPAY and VENDUS.
Customer support information
Examples of personal information collected: [CHANGES TO THE INFORMATION LISTED ABOVE OR
ADDITIONAL INFORMATION AS NEEDED] Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for business purposes:
Email Marketing (Mailchimp) if you agree to receive our emails.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal
information from children. If you are a parent or guardian and believe your child has provided us with personal
information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us provide our
services and fulfil our contracts with you, as described above. For example:
We use LOJADODIA to power our online store. You can read more about how LOJADODIA uses your
personal information here: https://www.lojadodia.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to
a subpoena, search warrant or other lawful request for information we receive, or to
otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide targeted advertisements or
marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about
how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also
opt out of Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our advertisements on other
sites with our advertising partners. We collect and share some of this information directly
with our advertising partners, and in some cases, through the use of cookies or other similar
technologies (to which you may consent, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's
("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/howdoes-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance's opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale,
processing payments, shipping and fulfilling your order, and keeping you updated on new products,
services and offers.
Legal basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic
Area ("EEA"), we process your personal information under the following legal bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and
until you ask us to delete this information. For more information about your right to deletion,
see the 'Your rights' section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated
decision-making (which includes profiling), where that decision-making has a legal effect on you or otherwise
significantly affects you.
We do NOT engage in fully automated decision-making that has a legal or significant effect
using customer data.
Our processor Loja do Dia uses limited automated decision-making to prevent fraud that does not have
a legal or significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylisting of IP addresses associated with repeated failed transactions. This denylist persists for a
small number of hours. Temporary denylisting of credit cards associated with denylisted IP addresses. This
denylist persists for a small number of days.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also
known as the 'Right to know'), to transfer it to a new service, and to request that your personal information
be corrected, updated or deleted. If you wish to exercise these rights, please contact us using
the contact information below.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us
at the address below.
Cookies
A cookie is a small piece of information that is downloaded to your computer or device when
you visit our Site. We use a number of different cookies, including functional, performance, advertising and
social media or content cookies. Cookies make your browsing experience better by allowing the site
to remember your actions and preferences (such as login and region selection). This means you don't need to enter
this information again each time you return to the site or browse from one page to another. Cookies
also provide information about how people use the site, for example, whether it is their first time visiting
or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
The amount of time a cookie remains on your computer or mobile device depends on whether it is a
"persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies
last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30
minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively
affect the user experience and parts of our site may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether or not to accept cookies
through your browser controls, usually found in the "Tools" or "Preferences" menu of your browser.
For more information on how to modify your browser settings or how to block,
manage, or filter cookies, see your browser's help file or websites such as
www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent the way we share
information with third parties, such as our advertising partners. To exercise your rights or opt
out of certain uses of your information by these parties, follow the instructions in the
"Behavioural advertising" section above.
Do Not Track Please note that, because there is no consistent industry understanding of how to respond to
"Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal in your
browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in
our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a
complaint, please contact us by email at "abdu.viegas@gmail.com.com" or by mail using the
details provided below:
Benfica - Avigrill Churrasqueiras, Rua Oliveiro Serpa Loja
Last updated: 28/09/2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the
relevant data protection authority. You can contact your local data protection authority
or our supervisory authority here: https://www.cnpd.pt/cidadaos/participacoes/